Layers Hair Design
An Ottawa hair salon needed more than a website refresh. They needed a complete digital platform — custom booking, admin control, and gift certificates — built entirely from scratch.
A Thriving Salon Held Back by Manual Everything
Layers Hair Design had a loyal client base and a talented team. What they didn't have was a digital system that matched their ambitions. Every booking, every gift certificate, every schedule change ran through one overloaded phone line.
Drowning in Phone Calls
Every appointment required a phone call. Staff spent hours each week fielding bookings instead of focusing on clients in the chair.
No Online Revenue Streams
Gift certificates could only be purchased in person during salon hours — a significant revenue opportunity that simply wasn't being captured.
Zero Admin Visibility
There was no central view of the schedule, client history, or business metrics. Everything lived in a paper calendar and manual records.
A Website That Didn't Convert
The original site served them well but was built before online booking was a priority. Visitors had no way to act — just a phone number and an address.
Built From Scratch. Owned Forever.
We didn't reach for an off-the-shelf booking tool. We built a completely custom platform on Vue 3 and Supabase — giving Layers full ownership of their system, zero monthly platform fees, and software that works exactly the way their business works. No compromises, no workarounds.
Custom 6-Step Booking Engine
We built a guided booking wizard from scratch: select a service, pick a date, choose a time slot, enter details, pay a deposit, and receive a confirmation. Real-time availability respects business hours, blocked dates, and prevents double-bookings. Stripe handles the 20% deposit — significantly cutting no-shows.
- Real-time availability
- Stripe deposit capture
- Email confirmations + 24hr reminders
- Self-service cancellation links
Admin Dashboard
A full admin dashboard gives the owner complete visibility: today's appointments, pending deposits, and a searchable client database. Live stats surface what matters — bookings this week, revenue, upcoming availability — all at a glance from any device.
- Dashboard with live stats
- Client database with history
- Pending deposit management
- Works on any device
Week-View Calendar
A colour-coded weekly calendar shows every appointment at a glance. Staff can see the full schedule, click into any booking to view details, and update or cancel — replacing the paper calendar entirely.
- Colour-coded service categories
- Click to view or edit appointments
- Cancellation and update controls
- Responsive week and day views
Gift Certificate Platform
Clients can now purchase gift certificates online 24/7 — choosing a dollar amount or a specific service, entering recipient details, and checking out via Stripe. Each certificate gets a unique code with balance tracking. Owners can look up, redeem, adjust, and void certificates from the admin panel with a full transaction audit trail.
- Stripe-powered purchase flow
- Dollar or service-specific certificates
- Unique codes with balance tracking
- Full redemption audit trail
Services & Business Management
The owner controls everything from the admin panel: add or update services with pricing and duration, set business hours day by day, block off vacations or partial closures, and toggle booking or gift certificate sales on or off instantly — no developer needed.
- Add, edit, and organize services
- Business hours editor
- Vacation and closure blocking
- One-click feature toggles
See It All Together
A Modern, Fully Owned Stack
Every tool chosen for reliability, performance, and zero vendor lock-in.
Zero to Launch in 6 Weeks
Full custom platform — booking engine, admin backend, gift certificates, and a brand-aligned public site — delivered and live.
Discovery & Architecture
Business audit, booking flow mapping, database schema design, stack selection
Design & Public Site
Brand alignment, component library, service pages, gallery, and mobile-first layouts
Booking Engine & Stripe
6-step wizard, availability logic, deposit capture, confirmation emails, cancellation flow
Admin Dashboard & Calendar
Calendar view, appointment management, client database, stats dashboard, pending deposits
Gift Certificates & Settings
Purchase flow, unique code generation, balance tracking, service management, business hours editor
Testing, Training & Launch
End-to-end testing, owner training session, DNS migration, go-live monitoring
Numbers That Changed How the Business Runs
Within 30 days of launch, 80% of all appointments were booked through the website — many outside business hours.
Staff time spent on booking calls cut in half. That time goes back to clients in the chair.
Gift certificates are now purchased online at any hour, capturing revenue that previously required a salon visit.
Services, hours, pricing, and availability are all managed by the owner — no developer dependency for day-to-day changes.
"Professional, responsive, and creative. Since launching, 80% of our bookings now come through the website instead of phone calls. The booking system, gift certificates — everything works exactly how we need it. Our clients constantly compliment the site. Working with Getwebbed was a fantastic experience."
Need a Custom Platform for Your Business?
Whether it's a booking system, a client portal, or something entirely unique — we build software that fits your business, not the other way around.