Our Process

Idea to Launch

No mystery. No surprises. Just a proven, collaborative process that delivers results. Here's exactly what to expect when you work with us.

Four Phases, One Goal: Your Success

Every project follows our battle-tested process. This ensures consistent quality, clear communication, and websites that actually achieve your business goals.

Phase 01Week 1

Discovery & Strategy

We start by understanding your business inside and out. What makes you different? Who are your customers? What do you want your website to achieve?

High - Your input shapes everything

What We Do:

  • Deep-dive discovery call (60-90 minutes)
  • Competitor analysis and market research
  • Define goals, KPIs, and success metrics
  • Content strategy and sitemap planning
  • Technical requirements assessment

You'll Receive:

  • Project brief document
  • Sitemap and content outline
  • Timeline and milestones
Phase 02Weeks 2-3

Design & Prototyping

We bring your vision to life with stunning designs. You'll see mockups of your actual website before any code is written.

Medium - Review and feedback rounds

What We Do:

  • Wireframing key pages and user flows
  • Visual design concepts (2-3 directions)
  • Brand integration and style refinement
  • Mobile and tablet responsive layouts
  • Interactive prototype for testing

You'll Receive:

  • Full design mockups (all pages)
  • Interactive Figma prototype
  • Design system and style guide
Phase 03Weeks 3-4

Development & Build

Our developers turn approved designs into a fast, secure, SEO-optimized website. We build with clean code and best practices.

Low - We handle the technical heavy lifting

What We Do:

  • Frontend development (HTML, CSS, JS)
  • CMS integration and setup
  • SEO optimization and meta tags
  • Performance optimization
  • Security hardening and SSL setup
  • Integrations (forms, analytics, etc.)

You'll Receive:

  • Fully functional staging site
  • Content management training
  • Technical documentation
Phase 04Week 4+

Launch & Support

After thorough testing, we launch your site and ensure everything runs smoothly. Our relationship doesn't end here.

Medium - Final review and approval

What We Do:

  • Cross-browser and device testing
  • Performance and speed optimization
  • DNS configuration and go-live
  • Post-launch monitoring
  • Team training session

You'll Receive:

  • Live website
  • Training videos and documentation
  • 30-day support period

Why Our Process Works

After 20+ years and 200+ projects, we've refined our approach to eliminate common pain points.

Clear Communication

Weekly updates, dedicated project manager, and instant access to your project dashboard. You're never left wondering what's happening.

No Hidden Costs

Fixed-price quotes with detailed scope. If something changes, we discuss it before any additional work. No surprise invoices.

On-Time Delivery

96% of our projects launch on schedule. We build buffer time into our estimates and flag potential delays early.

Revision Rounds Built In

Every phase includes dedicated feedback time. We want to get it right, and we've budgeted time for your input.

Training Included

We don't just hand over the keys. You'll get hands-on training and documentation so you can confidently manage your site.

Post-Launch Support

30 days of complimentary support after launch. Questions, tweaks, and fixes are all covered while you settle in.

Common Questions

Everything you need to know about working with us.

How long does a typical website project take?

Most projects take 3-4 weeks from kickoff to launch. More complex sites with custom functionality may take 6-8 weeks. We'll give you a clear timeline during our discovery call.

How involved do I need to be in the process?

We'll need your input most during Discovery (Week 1) and Design review. During development, we handle the technical work. You'll have a dedicated project manager keeping you informed throughout.

What if I need changes after the site launches?

All projects include a 30-day support period for fixes and minor tweaks. After that, we offer monthly maintenance plans or can make updates on an as-needed basis.

Do you provide content and copywriting?

Yes! We offer professional copywriting as an add-on service. Alternatively, we can provide guidance and templates to help you write your own content.

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Ready to Start Your Project?

Let's discuss your goals and see how we can help. Book a free consultation and get a custom proposal within 48 hours.

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